General Policies & Procedures
Invoice and bulk order Policy
Invoice Orders must be paid within 24 hours of placing or it will automatically cancel.
A maximum of 10 bars of any kind of soap may be ordered, anything more would need to be a custom order with a minimum order of 16 bars.
exchanges and returns
Because of the personal nature of my handcrafted products and for hygiene reasons, Simply Good Soap LLC regrets that returns cannot be accepted on any order. Please choose carefully and if you have not tried handcrafted soap before, I recommend sample sacks or a small order to begin with to ensure you are happy with my products.
Please be aware that soap may vary slightly in size, shape, color and scent. This is how you know my products are truly handcrafted!
handcrafted product disclaimer:
My soap/lotion bars/body butters are formulated to be extremely mild, but some individuals may have adverse reactions to certain plants, herbs, and other products. Just because something is natural does not mean it is safe for everyone. I also use fragrance oils. Sadly there are some things you can’t extract essential oils from like strawberries, apples or fresh snow to name a few! Soap making for me is a creative art and that is why I create something for everyone. That being said, I am a soap maker, not a doctor. I make and sell soap and do not prescribe nor endorse the use of my soap for anything other than the cleansing of the body. I do note beneficial characteristics and properties for all of the ingredients that are included in my products. While many of these products are believed to have healing properties, they are not to be used to self-medicate or treat any form of physical or mental disease or health problem. I do not recommend the use of these products as substitutes for medical care. For assistance with any health concerns please consult your Professional Health Care Provider. Simply Good Soap, LLC is not responsible for any individual reaction to any particular ingredient.
Each product description on my website includes a complete list of ingredients. People with sensitivities to any listed ingredient should not use the product. Although allergic reactions to natural ingredients are uncommon, I recommend you test the product first by using it on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use.